The Latest in: Customer Experience

4 Ways Random Objects Can Spark New Business Ideas
In this three-part series of articles, author Marshall Atkinson helps you generate new ideas to find and land new customers. The first article discussed the power…
Business Planning SEP 11

Intuit Mailchimp Embeds Gen AI into Platform to Support Small Marketing Teams
The vast majority (88%) of marketers believe their organization must increase its use of automation and AI to stay competitive in the current business climate, according…
Brand and Marketing SEP 7

5 Content Buckets to Drive Your Social Media Calendar
Creating a social media posting schedule is critical to organizational and executional success, and it helps your small team (or your main marketing manager) address the…
Brand and Marketing SEP 6

8 Digital Marketing Trends to Watch
Digital marketing is constantly evolving. New channels and apps are always entering the market. Consumer behaviors and content preferences are always changing. Fresh algorithm updates are…
Brand and Marketing AUG 29

From SEO to Social: Generative AI’s Value Spans the Digital Experience
With the hype surrounding ChatGPT, “generative AI” has become a hot topic and no industry has been left untouched. But for many small business owners and…
Customer Experience AUG 29

Subscription Programs: A Small Business’ Secret Weapon for Driving Sales and Customer Loyalty
Whether you’re an avid Amazon Prime user or a dedicated Netflix viewer, you’re likely no stranger to subscription and membership programs. Now, consumer brands are rolling…
Business Planning AUG 28