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The Latest in: Customer Experience

Affordability Shapes Winter Holiday Shopping: NRF Holiday Survey

Amazon Live is heading to Prime Video and Freevee, and it includes new "Shop the Show" capabilities that allow consumers to instantly access products in livestream shows.

Amazon Boosts Livestreaming Efforts with ‘Shop the Show’ Tech

Does your brand sell on Amazon? Are you looking for more ways to reach and acquire new customers? You may or may not know that Amazon…
Business Planning APR 16

Gopuff Unveils New End-to-End Platform for CPG Brands

Gopuff has unveiled a new logistics and technology platform to help CPG brands offer customers speedy delivery options via their owned ecommerce sites. Powered by Gopuff…
Business Planning APR 16
MNTN helps businesses of all sizes reach the right households and right audiences using CTV advertising techniques.

MNTN Helps Brands of All Sizes Capitalize on the CTV Boom

Connected TV (CTV) is becoming more central to marketing and advertising strategies, especially as more households “cut the cord” and subscribe to more streaming services. In…
Brand and Marketing APR 9
More than half of consumers have used generative AI solutions, spanning across their personal and professional needs. New research outlines how these behaviors impact retail, travel, and tech.

Adobe Survey: More Than 50% of Consumers Have Used Gen AI

There has been a lot of hype in the business world surrounding generative AI and its possible impact on internal operations. But how will it impact…
Business Planning APR 2
Despite threat of a ban, TikTok has unveiled new commerce features to empower businesses of all sizes.

TikTok Continues Commerce Push with New Features

TikTok owner ByteDance is feeling the heat to sell its ownership of the app. The U.S. House of Representatives recently approved a bill that is forcing…
Brand and Marketing MAR 25
Small retailers can implement digital signage in stores to communicate brand stories, customer feedback and timely calls to action to shoppers.

Signs of the Times: The Advantages of Digital Signage for Small Retailers

Today’s retail environment has evolved at a rapid clip over the past few years, with consumer trends and preferences changing as technology intertwines with the shopping…
Brand and Marketing MAR 19
Magnifying glass with the word SEO, illustrating search engine optimization and SEO metrics.

With So Many SEO Metrics, What Really Matters?

Search engine optimization (SEO) has come a long way over the past decade. What used to be a niche field focused on keywords and backlinks has…
Brand and Marketing MAR 19
SpotOn Marketing Assist can help restaurant operators create campaigns more effectively for email and social channels.

SpotOn Streamlines Marketing for Local Restaurants

Most restaurant operators say they struggle to attract new customers (79%) and bring back repeat customers (56%), according to the National Restaurant Association. To help restaurants…
Brand and Marketing MAR 12

Top Stories

A smiling businesswoman seated at a wooden desk in a modern office, shaking hands with a colleague, symbolizing collaboration and solutions to small business insurance questions. The desk features documents and a laptop, emphasizing a professional setting.

Confused About Your Business Insurance? Start Here

A small business owner, seated at a white desk in a plant shop, reviews paperwork with a thoughtful expression. The desk is surrounded by vibrant potted plants, a calculator, and a tablet stand, symbolizing the use of fintech solutions for small businesses to manage finances and grow operations.

How Fintech Solutions Can Help Small Businesses Overcome Loan Challenges

A small business owner in a modern office, wearing a yellow sweater, focused on a computer screen displaying digital content, researching copyright laws on social media.

How Small Businesses Can Avoid Copyright Mistakes Online

Smiling small business owner managing finances with a calculator and notebook while talking on the phone, surrounded by plants, symbolizing effective cash flow management for small businesses in a relaxed work environment.

Key Principles of Cash Flow Management for Small Businesses

Turn Emails into Profit Machines for Your Small Business

A person recording a video of a sewing machine with their phone, showing hands working with thread, for the purpose of social media storytelling.

Dos and Don’ts of Social Media Storytelling for Small Businesses