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The Latest in: Customer Experience

Despite threat of a ban, TikTok has unveiled new commerce features to empower businesses of all sizes.

TikTok Continues Commerce Push with New Features

TikTok owner ByteDance is feeling the heat to sell its ownership of the app. The U.S. House of Representatives recently approved a bill that is forcing…
Small retailers can implement digital signage in stores to communicate brand stories, customer feedback and timely calls to action to shoppers.

Signs of the Times: The Advantages of Digital Signage for Small Retailers

Today’s retail environment has evolved at a rapid clip over the past few years, with consumer trends and preferences changing as technology intertwines with the shopping…
Magnifying glass with the word SEO, illustrating search engine optimization and SEO metrics.

With So Many SEO Metrics, What Really Matters?

Search engine optimization (SEO) has come a long way over the past decade. What used to be a niche field focused on keywords and backlinks has…
SpotOn Marketing Assist can help restaurant operators create campaigns more effectively for email and social channels.

SpotOn Streamlines Marketing for Local Restaurants

Most restaurant operators say they struggle to attract new customers (79%) and bring back repeat customers (56%), according to the National Restaurant Association. To help restaurants…
This cohort is growing fast...and their spending power is significant. Experts spotlight three key things business owners should know about Gen Alpha.

3 Things to Know About Gen Alpha

Born between 2010 and 2024, Gen Alpha is forecasted to become the largest generation in history, reaching more than 2 billion people by 2025, according to predictions from…
When small businesses go viral, it could be their big break. But it also can throw their systems for a loop. Here's how to prepare.

Don’t Get Sick Going Viral

For a small business owner or founder, few things are as exciting as your product or service going viral. Finally, after all your hard work, someone…

Wix and Global-e Partner to Help Merchants Go Global

Wix.com, a software-as-a-service website builder platform is partnering with Global-e Online, a provider of direct-to-consumer (DTC) cross-border ecommerce solutions, to offer Wix merchants a more advanced…
Small businesses have access to cost-effective video solutions to tackle theft and improve customer experiences in stores.

Video Analytics: A Force Multiplier for Customer Service and Theft Prevention

Retail crime was a hot topic in 2023, with big names like Target and Dick’s Sporting Goods emphasizing its impact on revenue performance. The reality is…