The Latest in: Customer Experience

New Collab Brings Shopify DTC Brands to Target.com
Target has announced a new partnership that will bring a select number of Shopify sellers to Target Plus, the retailer’s third-party marketplace, including True Classic and Caden Lane. U.S.-based direct-to-consumer (DTC)…
Business Planning JUN 25

Ebay Launches New Background Enhancement Tool for Sellers
Ebay has launched a new AI-powered feature to help sellers create high-quality images for their listings by removing the backdrop of existing photos and then seamlessly…
Brand and Marketing JUN 18

What SMBs Should Know About the Rise of ‘Buy Now, Pay Later’
Buy Now, Pay Later — BNPL for short — has become a core payment option for consumers. In fact, 34% of consumers say they’re considering using…
Business Planning JUN 17

Leaning into Social Media to Expand Your Reach and Grow Your Business
Social commerce, the method of exploring, selling, promoting, and purchasing products or services via social media, is quickly revolutionizing traditional ecommerce. From finding and researching products…
Brand and Marketing MAY 20

SMBs Sold 8,600 Items Every Minute in 2023 on Amazon
Small- and medium-sized businesses are selling on marketplaces in order to drive brand awareness and acquire new customers. Amazon in particular has become a top destination…
Business Planning MAY 16

Inside TikTok’s New Standards for AI-Generated Content
TikTok is taking cues from Meta by implementing new standards for AI-generated content (AIGC). TikTok announced that will use Content Credentials from the Coalition for Content Provenance and Authenticity (C2PA) to automatically label…
Brand and Marketing MAY 14

New System Helps SMBs Keep Pace with Heightened Delivery Expectations
Today’s consumers expect flexible, often fast, product delivery. In fact, 68% of consumers say availability of shorter delivery windows is a “determining factor” when they’re ready…
Business Planning MAY 10

The Small Business Guide to Content Marketing
You’ve likely heard the saying, “content is king.” Sure, it’s a bit of a cliché, but it’s definitely a reality for any business that has any…
Brand and Marketing APR 22