The Latest in: Customer Experience

Over the past 10 years, Prime Day has become a critical sales event for brands, especially for the countless small and medium-sized sellers that rely on…

This article was initially published on Retail TouchPoints. Since the earliest days of online influencers in the late 2000s, internet stardom has taken many forms. From…

In 2015, Breno and Jeanette Donatti took over Winfield Street Deli in Connecticut and rebranded it to Winfield Street Coffee. They always envisioned that it would…

IND!E, an organization dedicated to supporting small businesses and entrepreneurs, has forged a new partnership with UK online retailer Ocado that will give indie CPG brands…

This article was previously published on Retail TouchPoints. Alex Sinclair is Scottish, although you’d have a hard time telling it from his accent, which is more…

Target has announced a new partnership that will bring a select number of Shopify sellers to Target Plus, the retailer’s third-party marketplace, including True Classic and Caden Lane. U.S.-based direct-to-consumer (DTC)…

Ebay has launched a new AI-powered feature to help sellers create high-quality images for their listings by removing the backdrop of existing photos and then seamlessly…

Buy Now, Pay Later — BNPL for short — has become a core payment option for consumers. In fact, 34% of consumers say they’re considering using…