The Latest in: Customer Experience

Inside TikTok’s New Standards for AI-Generated Content
TikTok is taking cues from Meta by implementing new standards for AI-generated content (AIGC). TikTok announced that will use Content Credentials from the Coalition for Content Provenance and Authenticity (C2PA) to automatically label…
Brand and Marketing MAY 14

New System Helps SMBs Keep Pace with Heightened Delivery Expectations
Today’s consumers expect flexible, often fast, product delivery. In fact, 68% of consumers say availability of shorter delivery windows is a “determining factor” when they’re ready…
Business Planning MAY 10

The Small Business Guide to Content Marketing
You’ve likely heard the saying, “content is king.” Sure, it’s a bit of a cliché, but it’s definitely a reality for any business that has any…
Brand and Marketing APR 22

Amazon Boosts Livestreaming Efforts with ‘Shop the Show’ Tech
Does your brand sell on Amazon? Are you looking for more ways to reach and acquire new customers? You may or may not know that Amazon…
Business Planning APR 16

Gopuff Unveils New End-to-End Platform for CPG Brands
Gopuff has unveiled a new logistics and technology platform to help CPG brands offer customers speedy delivery options via their owned ecommerce sites. Powered by Gopuff…
Business Planning APR 16

MNTN Helps Brands of All Sizes Capitalize on the CTV Boom
Connected TV (CTV) is becoming more central to marketing and advertising strategies, especially as more households “cut the cord” and subscribe to more streaming services. In…
Brand and Marketing APR 9

Adobe Survey: More Than 50% of Consumers Have Used Gen AI
There has been a lot of hype in the business world surrounding generative AI and its possible impact on internal operations. But how will it impact…
Business Planning APR 2

TikTok Continues Commerce Push with New Features
TikTok owner ByteDance is feeling the heat to sell its ownership of the app. The U.S. House of Representatives recently approved a bill that is forcing…
Brand and Marketing MAR 25