The Latest in: Customer Experience
Don’t Get Sick Going Viral
For a small business owner or founder, few things are as exciting as your product or service going viral. Finally, after all your hard work, someone…
Business Planning FEB 26
Wix and Global-e Partner to Help Merchants Go Global
Wix.com, a software-as-a-service website builder platform is partnering with Global-e Online, a provider of direct-to-consumer (DTC) cross-border ecommerce solutions, to offer Wix merchants a more advanced…
Business Planning FEB 20
Video Analytics: A Force Multiplier for Customer Service and Theft Prevention
Retail crime was a hot topic in 2023, with big names like Target and Dick’s Sporting Goods emphasizing its impact on revenue performance. The reality is…
Business Planning FEB 13
How American Consumers Plan to Celebrate Valentine’s Day
U.S. consumers plan to show their loved ones just how much they care this Valentine’s Day. Consumers’ overall spending on significant others is poised to reach…
Business Planning FEB 9
Meta Aims to Set Standards for AI-Generated Content
In an effort to position itself as a leader in the fast-evolving world of AI, Meta has revealed that it’s working with industry partners to develop…
Brand and Marketing FEB 8
Venmo Enhances Business Profiles to Drive Discovery
Venmo has enhanced its business profiles offering to make it easier for local businesses to be discovered and serve customers. Although the new experience is currently piloting…
Business Planning FEB 7
Square’s Head of Retail Reveals How SMBs Can Embrace the Future of Commerce
The democratization of technology such as artificial intelligence (AI) is creating an entirely new playing field for retailers and restaurants — even small businesses. In a…
Business Planning FEB 6
Why Customers Love to Hate Your Emails
In a global survey of more than 2,000 consumers in the U.S., UK, France, Germany, and Spain, Sinch Mailgun explored the current state of email marketing.…
Brand and Marketing JAN 31
