The Latest in: Customer Experience
QR Codes for Customer Experience: 3 Ideas to Use
QR codes became the lifeline of many businesses during the pandemic. Restaurants used them to give diners easy (and contactless) access to menus. Retailers used them…
Business Planning JAN 9
Data Privacy for SMBs: Essential Compliance Info to Know
In today’s digital landscape, data is a valuable asset. And no matter what type of business you have, you’re likely collecting, storing and using customer data. …
Customer Experience JAN 2
13 Social Media Trends for SMBs
Seven in 10 Americans use social media regularly, according to the Pew Research Center. Social media powerhouse Meta boasts 2 billion daily active users, while its…
Brand and Marketing DEC 8
4 Critical Labor Considerations for Businesses
Labor costs are one of the highest costs for businesses’ P&L. Depending on your business type, you likely have sales reps, project managers, warehouse managers, associates,…
Customer Experience DEC 6
3 Ways Home Services Companies Can Create Value in a Tightening Market
The home market has shifted. Demand for new construction is cooling as temperatures rise on interest rates, leading to a boom in home renovations. Remodeling an…
Business Planning DEC 5
5 Tips to Win Customers at Your Next Trade Show
Industry trade shows can be an effective way to network and promote your products and services to highly targeted audiences. These events are ripe with potential…
Business Planning DEC 5
Advertising Week Reveals Most Influential SMB Marketers
Advertising Week has partnered with Amazon Ads to launch the Most Influential SMB Marketers list, a roundup of 25 founders, marketing leaders and brand executives that have…
Brand and Marketing NOV 28
Amazon Partnership with Meta, Snap Unlocks Social Commerce for SMBs
As part of a new partnership, Meta and Amazon have launched a new closed-loop social commerce experience that allows Facebook and Instagram users to link their social media accounts to…
Brand and Marketing NOV 21
