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The Latest in: Customer Experience

The Key to Thriving in Today’s Economy? Customer Trust

SpotOn Marketing Assist can help restaurant operators create campaigns more effectively for email and social channels.

SpotOn Streamlines Marketing for Local Restaurants

Most restaurant operators say they struggle to attract new customers (79%) and bring back repeat customers (56%), according to the National Restaurant Association. To help restaurants…
Brand and Marketing MAR 12
This cohort is growing fast...and their spending power is significant. Experts spotlight three key things business owners should know about Gen Alpha.

3 Things to Know About Gen Alpha

Born between 2010 and 2024, Gen Alpha is forecasted to become the largest generation in history, reaching more than 2 billion people by 2025, according to predictions from…
Brand and Marketing MAR 6
When small businesses go viral, it could be their big break. But it also can throw their systems for a loop. Here's how to prepare.

Don’t Get Sick Going Viral

For a small business owner or founder, few things are as exciting as your product or service going viral. Finally, after all your hard work, someone…
Business Planning FEB 26

Wix and Global-e Partner to Help Merchants Go Global

Wix.com, a software-as-a-service website builder platform is partnering with Global-e Online, a provider of direct-to-consumer (DTC) cross-border ecommerce solutions, to offer Wix merchants a more advanced…
Business Planning FEB 20
Small businesses have access to cost-effective video solutions to tackle theft and improve customer experiences in stores.

Video Analytics: A Force Multiplier for Customer Service and Theft Prevention

Retail crime was a hot topic in 2023, with big names like Target and Dick’s Sporting Goods emphasizing its impact on revenue performance. The reality is…
Business Planning FEB 13
Consumers' overall spending on significant others this Valentine's Day will reach $14.2 billion, a record according to the NRF and Prosper Insights & Analytics.

How American Consumers Plan to Celebrate Valentine’s Day

U.S. consumers plan to show their loved ones just how much they care this Valentine’s Day. Consumers’ overall spending on significant others is poised to reach…
Business Planning FEB 9
Meta is working with industry partners to develop "common technical standards" for spotting and labeling AI-generated video and audio content at scale.

Meta Aims to Set Standards for AI-Generated Content

In an effort to position itself as a leader in the fast-evolving world of AI, Meta has revealed that it’s working with industry partners to develop…
Brand and Marketing FEB 8
Venmo has enhanced its business profiles offering to make it easier for local businesses to be discovered and serve customers.

Venmo Enhances Business Profiles to Drive Discovery

Venmo has enhanced its business profiles offering to make it easier for local businesses to be discovered and serve customers. Although the new experience is currently piloting…
Business Planning FEB 7

Top Stories

A small business owner, seated at a white desk in a plant shop, reviews paperwork with a thoughtful expression. The desk is surrounded by vibrant potted plants, a calculator, and a tablet stand, symbolizing the use of fintech solutions for small businesses to manage finances and grow operations.

How Fintech Solutions Can Help Small Businesses Overcome Loan Challenges

A small business owner in a modern office, wearing a yellow sweater, focused on a computer screen displaying digital content, researching copyright laws on social media.

How Small Businesses Can Avoid Copyright Mistakes Online

Smiling small business owner managing finances with a calculator and notebook while talking on the phone, surrounded by plants, symbolizing effective cash flow management for small businesses in a relaxed work environment.

Key Principles of Cash Flow Management for Small Businesses

Turn Emails into Profit Machines for Your Small Business

A person recording a video of a sewing machine with their phone, showing hands working with thread, for the purpose of social media storytelling.

Dos and Don’ts of Social Media Storytelling for Small Businesses

A person with long hair and a cap inspects a green surfboard among various other colorful surfboards on racks. Get insights on managing a family business transfer from the owners of several successful surf shops.

Passing the Torch: Advice from Family Surf Shop Owners