by Alicia Esposito | Sep 28, 2023 | News
Long gone are the days of writing every order and check by hand. Point-of-Sale (POS) systems are as essential to the pizza business as a dough mixer or an oven. One could argue that the POS is the most important piece of equipment in the whole building. So, how do you...
by Alicia Esposito | Sep 22, 2023 | News
Every day we seek “Perfect.” The perfect dough, the perfect menu name, the perfect workflow, and sometimes we seek perfect before anything launches. Striving for perfection is commendable, but it can hinder progress. Today, I’d like to challenge us all to embrace a...
by Alicia Esposito | Sep 21, 2023 | News
If you’re in the restaurant business, you’re also in the cleaning business Sure, you may have a lot more passion for your wood-fired Neapolitan pizza Margherita or your chewy, crunchy rectangles of Detroit-style, but you need to take sanitation as seriously as your...
by Alicia Esposito | Aug 30, 2023 | News
Getting more sales out of our existing customers When we are locked in on our business and honing a particular part of it, there is some magic in there. I love nothing more than exploring tactics or strategies to strengthen my business. I start by asking a question...
by Alicia Esposito | Aug 24, 2023 | News
So many of us are guilty of falling into the same trap: over time, we develop great faith in our people, so we continually provide what we think are opportunities for their advancement. After all, they are punctual, responsible, caring, excellent at __________ (fill...