by Alicia Esposito | Sep 22, 2023 | News
Every day we seek “Perfect.” The perfect dough, the perfect menu name, the perfect workflow, and sometimes we seek perfect before anything launches. Striving for perfection is commendable, but it can hinder progress. Today, I’d like to challenge us all to embrace a...
by Alicia Esposito | Sep 21, 2023 | News
If you’re in the restaurant business, you’re also in the cleaning business Sure, you may have a lot more passion for your wood-fired Neapolitan pizza Margherita or your chewy, crunchy rectangles of Detroit-style, but you need to take sanitation as seriously as your...
by Alicia Esposito | Sep 21, 2023 | News
Last year, a female employee of a Pizza Hut in the southern Illinois town of Cahokia Heights halted her shift — and employment at the eatery — by snatching money from the registers and safes before strolling out of the restaurant. The Pizza Hut’s manager called police...
by Alicia Esposito | Aug 30, 2023 | News
Getting more sales out of our existing customers When we are locked in on our business and honing a particular part of it, there is some magic in there. I love nothing more than exploring tactics or strategies to strengthen my business. I start by asking a question...
by Alicia Esposito | Aug 24, 2023 | News
So many of us are guilty of falling into the same trap: over time, we develop great faith in our people, so we continually provide what we think are opportunities for their advancement. After all, they are punctual, responsible, caring, excellent at __________ (fill...