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5 Things You Need to Know About Gen Z

5 Things You Need to Know About Gen Z

Understanding Gen Z Employees in the Restaurant Workplace Walter Rosales knows Gen Z well. Besides raising a Gen Z son himself, Rosales is also the vice president of learning and development at Texas-based Cicis Pizza, a chain of nearly 300 restaurants in 20 states....
Mike’s Monthly Tip: In Their Shoes

Mike’s Monthly Tip: In Their Shoes

How you want to be treated in all segments of your restaurant We know the golden rule: treat others as you want to be treated. It’s basic, and we all heard it in grade school. It can have massive value for your restaurant if you can lean into that concept. I don’t...
Design Your Pizzeria Kitchen for Success

Design Your Pizzeria Kitchen for Success

Answering the question: How should I layout the equipment in my kitchen? Many operators ask me for insight on the operations of a restaurant, but recently there has been one specific question that has been coming up repeatedly. “I’m setting up a new restaurant. How...
Achieving a Fully Staffed Restaurant

Achieving a Fully Staffed Restaurant

Limit workforce attrition in your restaurant Transition times of the year lead to higher workforce attrition. These next few months are some of the busiest for the pizza industry. It’s great to have an influx of customers, but to give the best experience possible,...