A well-timed request can make the difference between a glowing five-star review and no feedback at all.
Author Profile
April Shernisky
April Shernisky's Recent Articles
What the One Big Beautiful Bill Act Means for Small Businesses
The passing of H.R. 1 (aka the One Big Beautiful Bill) brings opportunities and challenges for small businesses. Here’s what you need to know.
How Smootheeze Found Success by Solving an Everyday Problem
Ross Nelson, founder of Smootheeze, shares some of the lessons he learned as a first-time entrepreneur.
Protecting Your Business in Case of Death, Disability, or Divorce
For businesses with multiple owners, the best way to address death, disability, and divorce is through a buy-sell agreement.
Small Businesses Need Credit Card ‘Swipe’ Fee Reform the Most
While swipe fees affect all merchants, small businesses are hit the hardest. The Credit Card Competition Act aims to level the playing field.
One Preventable Injury Could Cost Your Small Business $20,000
Workplace safety might not always be top of mind, but ignoring it could be one of the most expensive mistakes you make.
Local vs. Global Suppliers: What’s Best for Your Small Business?
Explore the pros and cons of local vs. global suppliers to find the perfect sourcing strategy for your small business.
A Small Business Guide to Conducting Effective Job Interviews
When every new hire can significantly impact your company’s productivity and culture, how do you know you’re making the right choice?
How Small Businesses Are Using Tech to Increase Profits in 2025
From AI-powered marketing tools to contactless payment systems and strategic use of social media, there are more ways than ever to work smarter not harder.
Hurricane Season Has Arrived — Is Your Business Prepared?
Year after year, hurricane season brings powerful winds, storm surges, and flooding to communities up and down the East Coast.