The Latest in: Operations

Hackers Want Your Customer Data — Here’s How to Protect It
As a small business owner, it's important for you to understand how to secure customer data like addresses, phone numbers, and payment details.
Customer Experience AUG 11

Businesses Take Profitability Hit as Stressed Consumers Buy Less
Rising costs driven by tariffs are reshaping how global consumers live, shop, and engage with brands.
Customer Experience AUG 8

Understanding Gen Z Employees: A Guide for Small Businesses
Gen Z employees bring their own unique set of characteristics, values, and expectations to the job.
Business Planning AUG 7

Employee ROI Explained: The Win-Win of Prioritizing People
If employee ROI is so valuable, why do so many companies struggle with it? The issue often stems from focusing on short-term results.
Business Planning AUG 5

5 Key Benefits of Hiring Older Workers for Your Small Business
For small businesses, the benefits of hiring older workers go far beyond filling manpower gaps.
Business Planning JUL 18

Small Businesses Need Credit Card ‘Swipe’ Fee Reform the Most
While swipe fees affect all merchants, small businesses are hit the hardest. The Credit Card Competition Act aims to level the playing field.
Finance and Growth JUL 10

Key Principles of Cash Flow Management for Small Businesses
It may be tempting to focus solely on revenue, but cash flow management ensures sustainability over time.
Finance and Growth JUL 7

One Preventable Injury Could Cost Your Small Business $20,000
Workplace safety might not always be top of mind, but ignoring it could be one of the most expensive mistakes you make.
Employee Management JUN 30