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The Latest in: Operations

A small business owner at a desk with a laptop, surrounded by office supplies and storage boxes, learning how to secure customer data.

Hackers Want Your Customer Data — Here’s How to Protect It

As a small business owner, it's important for you to understand how to secure customer data like addresses, phone numbers, and payment details.
A waitress gazes thoughtfully out of a window, symbolizing the emotional and operational challenges businesses face due to the impact of tariffs.

Businesses Take Profitability Hit as Stressed Consumers Buy Less

Rising costs driven by tariffs are reshaping how global consumers live, shop, and engage with brands.
Two smiling Gen Z employees in a modern hair salon, standing together with a friendly pose, showcasing teamwork and a welcoming workplace environment.

Understanding Gen Z Employees: A Guide for Small Businesses

Gen Z employees bring their own unique set of characteristics, values, and expectations to the job.
A woman in a warehouse holding a clipboard and pen, standing between shelves of neatly stacked boxes, illustrating the process of improving employee ROI through organized workflows.

Employee ROI Explained: The Win-Win of Prioritizing People

If employee ROI is so valuable, why do so many companies struggle with it? The issue often stems from focusing on short-term results.
Two café workers, one older and one younger, engaged in conversation behind the counter, illustrating the benefits of hiring older workers through their collaboration and experience-sharing.

5 Key Benefits of Hiring Older Workers for Your Small Business

For small businesses, the benefits of hiring older workers go far beyond filling manpower gaps.
A shop attendant in a yellow shirt and green apron holds a card reader as a customer in a maroon shirt hands over a credit card in a vibrant plant shop. The image highlights a retail transaction, symbolizing the impact of credit card swipe fee reform on small businesses.

Small Businesses Need Credit Card ‘Swipe’ Fee Reform the Most

While swipe fees affect all merchants, small businesses are hit the hardest. The Credit Card Competition Act aims to level the playing field.
Smiling small business owner managing finances with a calculator and notebook while talking on the phone, surrounded by plants, symbolizing effective cash flow management for small businesses in a relaxed work environment.

Key Principles of Cash Flow Management for Small Businesses

It may be tempting to focus solely on revenue, but cash flow management ensures sustainability over time.
A workplace safety incident in a small business setting: a woman in a high-visibility vest makes an emergency call while a man provides first aid to an injured worker in an industrial environment.

One Preventable Injury Could Cost Your Small Business $20,000

Workplace safety might not always be top of mind, but ignoring it could be one of the most expensive mistakes you make.