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Handing Drug and Alcohol Abuse in a Restaurant

Substance abuse in the restaurant industry Anthony Bourdain, on multiple occasions, compared a restaurant to a modern-day pirate ship filled with counterculture non-conformists who all band…
News JUN 27

Surf Shop Founders and Their Kids Discuss Passing the Torch

Stewart Surf Shop, Wave Riding Vehicles, Hansen Surfboards, Huntington Surf & Sport, Val Surf, and 17th Street Surf Shop founders and their kids talk about what…
News JUN 13

Succession Planning the Surf Shop Way

Founders and their kids talk about ownership transitions – from the well planned to those who crossed their fingers someone from the next generation would pick…
News JUN 12

Building Blocks: Who Should You Promote?

When restaurant staff are ready for a promotion People love to work somewhere they can grow. Most employees want not only a job, but a career.…
News APR 18

Building Blocks: The Value of Teaching — Rather Than Training — Your Employees

Pizzeria owners are rarely only owners. Instead, we don many hats and understanding every role in the shop. In fact, I know one clever owner who…
News MAR 20

Mike’s Monthly Tip: The Seasonal Staff Exodus

How to handle the seasonal staff exodus at restaurants and pizzerias Handling the exodus. It’s a little dramatic, but it might feel like that when you…
News MAR 20

Instacart Connects Retailers to Small Business Owners with Launch of Instacart Business

Instacart will expand its delivery capabilities beyond the consumer space with the launch of Instacart Business, a B2B service aimed at helping small businesses. Instacart Business…
News MAR 1

Shipt Debuts Small Business Accelerator Program in 5 Cities

Shipt will reinforce its commitment to expanding food access and supporting local businesses with LadderUp, an accelerator program that will launch in five cities: Atlanta, Detroit,…
News FEB 7

Amazon’s Inaugural ‘Products for Tomorrow’ Awards Spotlight Sustainability-Focused SMBs

Amazon has named five small businesses as the ecommerce giant’s inaugural “Products for Tomorrow,” a competition that launched this past summer with prizes including a $20,000…
News NOV 28