Q

The Latest in: News

A modern café scene illustrating the 80/20 rule, where a small group of loyal customers drives the majority of revenue. The image shows a bustling environment with a customer interacting with staff at the counter, emphasizing the importance of focusing on high-value customers to optimize revenue from top customers.

Why 80% of Your Revenue Comes from 20% of Your Customers

Ever wondered why some customers seem to keep your business thriving while others barely move the needle? You're witnessing the 80/20 rule in action.
A small business owner at a desk with a laptop, surrounded by office supplies and storage boxes, learning how to secure customer data.

Hackers Want Your Customer Data — Here’s How to Protect It

As a small business owner, it's important for you to understand how to secure customer data like addresses, phone numbers, and payment details.
A waitress gazes thoughtfully out of a window, symbolizing the emotional and operational challenges businesses face due to the impact of tariffs.

Businesses Take Profitability Hit as Stressed Consumers Buy Less

Rising costs driven by tariffs are reshaping how global consumers live, shop, and engage with brands.
Two smiling Gen Z employees in a modern hair salon, standing together with a friendly pose, showcasing teamwork and a welcoming workplace environment.

Understanding Gen Z Employees: A Guide for Small Businesses

Gen Z employees bring their own unique set of characteristics, values, and expectations to the job.
A small business owner in a modern office, wearing a yellow sweater, focused on a computer screen displaying digital content, researching copyright laws on social media.

How Small Businesses Can Avoid Copyright Mistakes Online

Whether you run a boutique, a repair shop, a consultancy, or an online store, understanding copyright laws can save you from costly mistakes.
A woman in a warehouse holding a clipboard and pen, standing between shelves of neatly stacked boxes, illustrating the process of improving employee ROI through organized workflows.

Employee ROI Explained: The Win-Win of Prioritizing People

If employee ROI is so valuable, why do so many companies struggle with it? The issue often stems from focusing on short-term results.
A smiling mechanic shakes hands with a satisfied client in his auto repair shop, illustrating when and how to ask customers for reviews.

When and How to Ask Customers for Reviews

A well-timed request can make the difference between a glowing five-star review and no feedback at all.
A small business owner in a plaid shirt and blue apron stands confidently with arms crossed in front of their cafe, symbolizing success and preparation for the future, aligning with the concept of how to retire as a small business owner.

How Business Owners Can Secure a Comfortable Retirement

Proper planning ensures financial stability, allowing you to step away confidently when the time is right.