The Latest in: News

Why 80% of Your Revenue Comes from 20% of Your Customers
Ever wondered why some customers seem to keep your business thriving while others barely move the needle? You're witnessing the 80/20 rule in action.
Customer Experience AUG 15

5 Small Business Grants to Apply for Right Now [August 2025]
Whether you're launching a new venture, expanding your offerings, or facing unexpected setbacks, having access to additional financial resources can make a world of difference.
Business Planning AUG 13

Hackers Want Your Customer Data — Here’s How to Protect It
As a small business owner, it's important for you to understand how to secure customer data like addresses, phone numbers, and payment details.
Customer Experience AUG 11

Businesses Take Profitability Hit as Stressed Consumers Buy Less
Rising costs driven by tariffs are reshaping how global consumers live, shop, and engage with brands.
Customer Experience AUG 8

Understanding Gen Z Employees: A Guide for Small Businesses
Gen Z employees bring their own unique set of characteristics, values, and expectations to the job.
Business Planning AUG 7

How Small Businesses Can Avoid Copyright Mistakes Online
Whether you run a boutique, a repair shop, a consultancy, or an online store, understanding copyright laws can save you from costly mistakes.
Brand and Marketing AUG 6

Employee ROI Explained: The Win-Win of Prioritizing People
If employee ROI is so valuable, why do so many companies struggle with it? The issue often stems from focusing on short-term results.
Business Planning AUG 5

When and How to Ask Customers for Reviews
A well-timed request can make the difference between a glowing five-star review and no feedback at all.
Brand and Marketing AUG 4