The Latest in: Customer Service

Signs of the Times: The Advantages of Digital Signage for Small Retailers

Wix and Global-e Partner to Help Merchants Go Global

Small businesses have access to cost-effective video solutions to tackle theft and improve customer experiences in stores.

Video Analytics: A Force Multiplier for Customer Service and Theft Prevention

Labor costs are one of the highest costs for businesses' P&L. You should account for all employees in your labor cost calculations, as well as every every stage of the client journey.

4 Critical Labor Considerations for Businesses

Even the smallest businesses now have the power to elevate CX by embracing customer relationship management tools and strategies.

Elevate Customer Relationship Management with These Smart CX Strategies

Square has unveiled a new suite of marketing, inventory and fulfillment solutions to help sellers ramp up their holiday performance.

Square Unveils New Marketing and Inventory Solutions for Merchants

Threads, Meta's "Twitter killer," has seen dwindling engagement, but that hasn't stopped brands from embracing it to build their communities.

Should You Use Threads? Tips and Lessons from Brand Executives

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3 Companies Leveraging Amazon to be a ‘Force for Good’

Small Business Momentum Picks Up, Sales Grow 3.5% Year Over Year

Nearly two decades since the earliest content creators established their role in our digital-first society, we’re seeing a return to the scrappy, low-budget media of influencing’s earliest days.

The Rise of Lo-Fi Content: What it is and Why it’s Dominating Influencer Marketing

New Collab Brings Shopify DTC Brands to Target.com

Even small businesses can compete in the race to win and retain top talent. All they need to do is embrace non-cash incentives. Here are three things to know.

3 Ways Non-Cash Incentives Drive Employee Engagement

The Federal Trade Commission (FTC) has issued a final rule that bans non-compete clauses nationwide for workers. Here's what it means for small businesses.

The FTC is Banning Non-compete Agreements: What Does it Mean for Small Businesses?